Returns and Exchanges

RETURNS + EXCHANGES

Returns are accepted  if postmarked within 5 days of receipt for unused, unworn items with their original tags and/or packaging. Full price pieces are subject to a 10% restocking fee. 

Any shipping delays on part of the customer (requested delays for shipment post ordering) will be considered final sale if delayed more than 2 weeks post ordering. 

Sale items are final sale.

Postage costs are not refundable.

After 5 days, all sales are final.

If you'd like to exchange your piece for a different size or style, please inquire by emailing heylady@shophouseoflu.com Restocking fee will be waived for new purchases and exchanges.

Please contact heylady@shophouseoflu.com to begin the process for a return or exchange or if you have any additional questions.